Use Cases - OmniLife

How can I use Secure Messages?

We get asked a lot about how Secure Messages can be used to benefit OPOs and Transplant Centers. Here are our most popular use cases:

DCD OR Message ChainFamily Care Quality Hospital Development Pres

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Physical access to hospitals is becoming increasingly difficult (especially during shift changes) as the coronavirus spreads. OmniLife can be used across the organization to communicate and track real-time updates for hospital access.

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Search for a hospital to get the most current entry/access policies

Avoid costly delays due to heightened security at hospitals

Every member of your team (family care, clinical, hospital development, tissue/eye) can update staff in real-time

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Critical forms, policies and workflows are undergoing changes that require immediate practice change. Whether changes to the Donor Risk Assessment Interview (DRAI) or COVID-19 testing procedures, OmniLife can help you communicate these changes rapidly across your entire organization.

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Acknowledgement of updates from staff so you can confirm receipt of information

Share updates and media (DRAI revisions, COVID test requisitions) with all staff quickly

Reduce reliance on flooded inboxes for critical info by keeping a log of all communications for new employees and contract staff.

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Your staff needs a forum to communicate quickly when there are clinical concerns on referrals or donors, this is more critical than ever. OmniLife makes that connection — your Medical Director, AOC and clinical staff can get answers quickly and efficiently.

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HIPAA Secure communication so all pertinent information can be shared quickly

Group conversations so additional people can be added (with history) as needed

Ensure critical information is communicated by referencing conversation throughout the evaluation process; regardless of staff member changes

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Keep a record for retrospective reviews of donor eligibility decisions that can be used for review and quality improvement.

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Mobile access to real-time referral activity and decision-making

Detailed conversations logged and available for quality review and determination of donor eligibility, as opposed to summary notes placed in referral software systems

Generate PDF report of dialogue and communication available for internal and external audit review

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Keep everyone on the same page during the organ import process while creating a record of communication for process improvement and retrospective review.

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Clear, reviewable record of donor specific information for both quality and regulatory retrospective review; including waivers and backup agreements

Seamless reporting of information between transplant coordinators and physicians between staffing changes

Standardized view of important information to help make quicker decisions on import offers

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How can I use Secure Messages?

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